CORONA VIRUS UPDATE
We are delighted to announce that Dental Grants of Canada has resumed operations.
The dental regulatory body and public health organizations have finalized the guidelines required for dental offices to reopen in Ontario and we are working diligently with our dental office participants to meet and exceed these requirements.
Significant changes have been implemented to increase the safety of our applicants the staff at each participating dental office. The reception staff at each dental office will review this with you prior to your appointment, and the following is a summary of the changes that have taken place:
COVID-19 Screenings: Prior to your appointment and on arrival, all patients will be screened for COVID-19 before entering the dental office. Patients screening positive can return after they have consulted with their physician and/or after they are symptom-free following 14 days of self-isolation. In the event of a dental emergency, patients screening positive will be referred to an alternate location for treatment.
Hand Hygiene: Patients will be required to use Alcohol-Based Hand Rub upon entering and exiting a dental office.
Mandatory Face Coverings: Patients and visitors must wear their own face covering at all times while in the office except when receiving treatment. In an effort to conserve the limited supply of personal protective equipment (PPE) resulting from the global pandemic, we are unable to provide face coverings to all patients.
Physical Distancing: In an effort to reduce the spread of COVID-19, dental offices are required to close their waiting area for patients and visitors. Floor decals in each dental office will indicate how to remain a safe distance from others at our clinic. A transparent physical barrier to separate the reception desk from the rest of the waiting room are also installed.
Appointments: We ask that you arrive at your scheduled appointment time and enter the office when you are called in. Reception staff will arrange pick up times and remain in contact with any individuals accompanying patients.
Payments: Dental offices will only be accepting debit/credit cards at this time to avoid handling currency.
Over the next few days, the booking team will be contacting all patients with upcoming appointments, were interrupted as a result of our closure.
Once again, we wish to thank you for your patience and understanding during this challenging time.
We look forward to seeing you soon.